Terms and Conditions for Use of Xeraphilento
Please read these terms carefully. They outline your rights and responsibilities while using Xeraphilento’s website and services in Malaysia.
January 31, 2026
Acceptance of Terms
By accessing or using our site and services, you agree to follow these terms and our privacy policy. If you do not accept these terms, you should not use our website or services.
Definitions
The following definitions apply throughout these terms.
‘Xeraphilento’ refers to the window washing service provided by xeraphilento.sbs.
‘Services’ refers to all window cleaning and related offerings performed by our team for private or commercial clients.
‘User’, ‘you’, or ‘client’ means any individual or entity using our site, submitting service requests, or communicating with us.
‘Content’ means all information, graphics, and materials on xeraphilento.sbs.
Use of Services
Services are offered for lawful uses only. You agree to provide truthful information and not to misuse our staff, website, or confidential information.
Eligibility
You must be legally able to contract in Malaysia and over 18 years of age to request our services. We may decline requests if eligibility requirements are not met.
Proof of eligibility may be requested.
User Responsibilities
As a client or visitor, your responsibilities include:
Prohibited Uses
Abuse or improper use of services is not allowed.
Intellectual Property
All logos, photos, and written content on this site belong to Xeraphilento or its licensors unless stated otherwise. No content may be copied, distributed, or reproduced without written permission.
User Content
Any reviews, feedback, or messages submitted may be used to improve services.
User Content Rights & License
You grant Xeraphilento a right to use any content you submit, including feedback or reviews, for service and marketing improvement purposes.
Privacy and Data Use
Data is managed as described in our privacy policy. Your information is handled with care, per current Malaysian regulations.
Privacy PolicyDisclaimer of Warranties & Limitation
We work hard to deliver a quality experience, but all information and materials are provided “as is.”
Important Notice
While we strive for accuracy, we do not promise error-free content or uninterrupted service. ‘Results may vary’.
Limitation of Liability
Xeraphilento, its owners, or staff are not responsible for indirect, incidental, or consequential losses arising from your use of this website or services.
Indemnity
By using our services, you agree to defend and hold Xeraphilento harmless from any third-party claims arising from actions you take that breach these terms.
Dispute Resolution and Governing Law
Should disputes arise, we encourage amicable solutions first.
Arbitration
Unresolved disputes may be submitted for arbitration under Malaysian law, with decisions considered final.
Before arbitration, parties should attempt good-faith resolution.
Online Dispute Resolution
Online consumers may seek help from certified dispute resolution services—see official authorities in Malaysia.
Contact for resolution helpSeverability
If any provision here is found invalid, the rest remain effective.
Entire Agreement
These terms and policies form our full agreement, superseding prior understandings.
Applicable Law and Jurisdiction
This agreement is governed by laws of Malaysia; local courts have exclusive jurisdiction.
Termination
Xeraphilento reserves the right to suspend or end service access at its discretion due to breach or misuse.
Modifications
We may revise these terms at any time without prior notice. Changes become effective once posted.
How to Contact Us
Reach out if you have questions or concerns regarding these terms.
Email: content@xeraphilento.sbs
Phone: +60 7-222 6974
Address: 10100, Jalan Dr Lim Chwee Leong, George Town, Penang Malaysia
Date of Effect: January 31, 2026
Version: 1.1